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Jacksonville Orthopaedic Institute News

JOI COVID 19 Response

The Jacksonville Orthopaedic Institute continues to be open through this COVID19 Crisis. We continue to change our procedures and protocols to make it as safe as possible for our patients and our valuable employees.

 In accordance with CDC guidelines and in conjunction with Baptist Health, JOI and JOI Rehab are following the best practices to provide you and our employees with a safe environment. 

These practices include:

  • Screening all of our employees, patients and visitors as they enter our facilities for symptoms, positive Covid tests and temperatures.
  • Increasing the cleaning our offices, waiting room, exam rooms, and equipment.
  • Paying close attention to areas that are touched frequently, such as doorknobs, pens, chairs, and medical devices.
  • Ensuring that our staff members are paying close attention to cleaning between patients.
  • Decreasing the number of waiting room chairs to provide appropriate social distancing.
  • Providing added shields at the front desk areas and in some patient care areas.
  • Making hand sanitizer stations readily available.
  • Continuing to follow strict hand washing protocols and the wearing of PPE for all JOI employees.
  • Requiring all patients and visitors to bring and wear a mask to their appointment. Masks with a valve are not allowed. (As of 5/4/2020)
  • Providing patients with options to wait in cars rather than in our waiting rooms. (Virtual waiting room at all of our centers)
  • Providing Telehealth Services for both JOI and JOI Rehab.
  • Reaching the community with the Bridge program that allows JOI Rehab clinicians to come to your home for patients is the geographic areas of our JOI Rehab Facilities
  • As we continue to focus on maintaining a safe environment for our patients and staff as well as following social distancing guidelines, we are no longer allowing patients to bring guests with them to their appointments with the exception of minor patients, patients with limited mobility, translation or those with other approved circumstances. If someone needs to accompany the patient, we are limiting patients to one guest.
    We ask that you do your part to help stop this epidemic by wearing a mask for your appointments at JOI and JOI Rehab. Wearing a mask, along with following the other social distancing protocols like staying at least six feet from people and washing your hands frequently, helps prevent the spread of the disease. If you do not have a mask, the CDC has provided directions to make your own mask. If you have any questions prior to coming into your appointment, please give us a call at 904-JOI-2000. Our call center can make your in-person appointment or a Telehealth appointment if you prefer.
  • If you have had COVID 19, please call JOI-2000 for our  criteria to be seen at a JOI Facility.

JOI Rehab Offers Extended Hours for Telehealth

JOI Rehab is offering extended hours for Telehealth or Virtual Visits and The Bridge Home Therapy Visits. JOI Rehab will now offer later weekday appointments from 6pm to 8pm. We will also be offering Telehealth appointments on Saturday mornings. Our rehab clinics are still open but we are responding for extended hours due to patient needs. To schedule a Telehealth Appointment, please call 904-858-7045 or any of the 12 JOI Rehab Centers. To learn more, please watch this VIDEO.

To learn more about JOI Rehab, please go to: Physical Therapy

Don’t Run in Pain

don't run in pain
Image of person who runs in pain

Don’t run in pain! In The Game recently featured this article to make sure you don’t run in pain:

What Is Runner’s Knee?

Runner’s knee is the broad term that sums up any pain around the kneecap or patella area. Like the name suggests, daily running is the most common culprit, although any sport that puts pressure on the knee joint, such as hiking, biking, or playing soccer, can lead to developing the condition. Pain is caused by strained tendons or the irritation of soft tissues or the lining of the knee.

Symptoms include feeling pain when walking, climbing stairs, squatting, kneeling, sitting down, and running. Runner’s knee may be caused by overuse, trauma to the kneecap, flat feet, weak thigh muscles, inadequate stretching, or arthritis. It is more common in women than men, and overweight individuals are especially prone to the disorder. Typically, your doctor will perform a physical exam and may order X-rays to confirm the diagnosis.

How to Treat Runner’s Knee

Most runner’s knee conditions can be treated without surgery. One method is to practice RICE: rest, ice, compression, and elevation. You should avoid repetitive stress to the area and apply an ice pack for up to 15 minutes once every one to two hours. You can wrap your leg to add support to the knee and elevate your leg to reduce swelling. Taking anti-inflammatory medications is also recommended.

How to Prevent Runner’s Knee

To help prevent runner’s knee, modify your training schedule and activities. Try to run on softer surfaces and avoid running on stairs. Don’t increase weekly mileage by more than 10% each week.

Incorporate certain stretches before running to further prevent runner’s knee. Stretch out your hamstring by placing your left heel on the front leg of a chair, leaning forward from the hips, and holding for 30 seconds. Repeat on the other leg.

For strengthening, you can also try straight-leg lifts: Lie on your back, place your left foot on the ground with the knee bent at a 90-degree angle, slowly raise your right leg about 6 inches off the floor, hold for three seconds, and slowly lower back down. Repeat with the opposite leg.

If you have been running in pain and need to see a Physician, JOI has you covered, even during the COVID-19 crisis. We are here offering In person and virtual visits depending on your preference. To make your appointment call JOI-2000 or click the link below!

Book An Appointment with a JOI Physician
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Patients Encouraged to Wear Masks During COVID-19 Pandemic

In an effort to reduce any risk of transmission of COVID-19 in our facilities, JOI staff will now be wearing masks in every public area. At this time, we do require that everyone wears a mask to protect everyone around them.

To learn how to make a mask, please follow this link:

How to wear medical mask and How to remove medical mask properly. Step by step infographic illustration of how to wear and remove a surgical mask.

Telemedicine and ASAP Fracture Care 

JOI Physicians and JOI Rehab now offer Telemedicine or Virtual Visits, to learn more go to: Telemedicine. If you need orthopedic medical treatment but want to stay in the safety of your own home, this is a great option for you.

JOI Rehab Bridge Program

If you need “hands-on” therapy, but cannot come in to one of our Rehabilitation Centers during this time, we will bring the Therapy to you! Give us a call to schedule a Bridge Physical Therapy visit at 904-858-7045.

Thank You!

A mask and gown donation for the books! A huge thank you to all of the wonderful people from the Church of Jesus Christ of Latter-Day Saints in Fernandina Beach who donated all of these masks and gowns to JOI & JOI Rehab! We certainly appreciate all of the time and effort it must have taken all of you to sew these by hand. You are all certainly talented and we appreciate your act of kindness. ? Thank you for being so generous and thinking of our staff!

Home made masks and gowns donated to JOI and JOI Rehab

ActiveArmor Introduces Face Masks

ActivArmor Introduces Face Masks

JOI Rehab can now scan you for the new Activarmor Face Masks.  The actual masks can be ordered directly from Activarmor at:  The scanning fee is $25.  To learn more on Facebook, go to:

JOI Rehab clinicians are specially trained and certified by ActivArmor to safely scan patients for ActivArmor waterproof casts and other ActivArmor products. JOI is the only ActivArmor provider in the state of Florida for their products.

To learn more about JOI and ActivArmor, go to ActivArmor.

Please watch this video from First Coast News: FACE Mask

To schedule an appointment for ActivArmor at JOI Rehab, please call 904-JOI-2000.

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JOI MD Offices Remain Open

The Jacksonville Orthopaedic Institute Physician Offices Remain Open from 8am to 1pm Monday through Friday during the COVID 19 Crisis. The JOI Physicians have taken extra precautions during this crisis. We are screening all patients over the phone and when they enter our MD clinics. Our employees always use the universal precautions when it involves safe patient care. We continue to clean all of our rooms and commonly touched surfaces. We have spread out our chairs in the waiting rooms to decrease exposure in our centers.

JOI MD’s Now Offer Telehealth for New Patients and Existing Patients

JOI Physicians can now offer Telemedicine Services to New Patients and existing patients from the comfort of their own homes. If you feel that it is best to stay in your own home, JOI can still provide orthopaedic services in your own home. Through the download of the free Zoom app on the your phone, tablet or laptop, out MD’s can evaluate you and provide care by these telehealth services. To schedule a new patient or follow up patient appointment with your MD, please call 904-JOI-2000.

Acute Fracture or Injury ASAP Appointments

We know that you can still get hurt during this crisis. We want to make sure that you can still get an appointment for a possible fracture or other injuries at JOI. Our physicians have improved the ability to get you in for an appointment quickly. All of our MD’s have opened ASAP appointments for fractures and other acute injuries. All you have to do is call 904-JOI-2000.

The Jacksonville Orthopaedic Institute wants to make sure that if you need us, we are here for you in many different ways in this crisis. We hope that together we can all make it safely through this crisis.

Book An Appointment with a JOI Physician
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JOI Rehab Offices Remain Open

All of the 12 JOI Rehab Offices in the North Florida Region remain open. The JOI Rehab Offices continue to provide a safe and clean environment in all of our centers. Our clinicians and staff have spread patient appointments out throughout the day to prevent less exposure. Our staff have also increased our cleaning efforts in the waiting room and treatment areas. All of our staff are currently wearing masks as well and appropriate personal protective equipment. To learn more, please watch this VIDEO.

Telehealth for Physical Therapy

All of the JOI Rehab Physical Therapists and Occupational Therapists now offer Telemedicine services from the convenience of your own home. These visits are covered the same way as your regular visits in therapy. We can advance your program with the download of the free Zoom app. For more information about this service, talk to any clinician or just call the center of your choice. To learn more, go to:

Physical Therapy Bridge Program

If you can’t make it to one of our JOI Rehab Centers, we can come to you. Find out more about a JOI Rehab clinician coming to your own home for therapy. We do offer a limited geographical areas based on our locations for this service.

We have offered these services because we want you to know that we are still here for you during this crisis. Physical and Occupational Therapy is important to your outcome. We want to keep you active during this stay at home order. Give us a call, 904-858-7045 or call any of the 12 area JOI Rehab Centers.

By: JOI Rehab Administration

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Televisits Offer Future of Medicine

Dr. Kevin Kaplan using telemedicine to connect with a patient.

Telehealth/Telemedicine/Virtual Visits

Televisits offer a glimpse of the future of medicine in situations where medical professionals or health providers may not be able to provide care in person. Televisits are an alternative to in person interventions from healthcare providers. Jacksonville Orthopaedic Institute is a provider offering virtual visits during the COVID-19 Pandemic. Learn more from the recent News4Jax story regarding televisits here.

JOI Physicians and all of the JOI Rehab Centers are providing Televisits for New and Existing Patients. To schedule, please call 904-JOI-2000.

Did you know that we can also ship braces and other DME supplies right to your home? Contact us at 904-858-7045. To learn more at JOI Rehab, please watch this VIDEO.

Congratulations to Bishop Kenny Girls Basketball

Congratulations to Bishop Kenny Girls Basketball on a great season in 2019. The girls basketball team was the runner up in the Florida State Championship game in Lakeland. The team really pulled together late in the season to make an amazing run in the playoffs.

Bishop Kenny State Runners Up in Girls Basketball
Bishop Kenny Cheerleaders at the State Basketball Tournament

JOI and JOI Rehab are the Official Sports Medicine Providers for Bishop Kenny High School.

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