Category Archives: News

Jacksonville Orthopaedic Institute News.  This page is dedicated to News about JOI Rehab and JOI.


The Jacksonville Orthopaedic Institute will be having a Job Fair on October 5th from 6:30pm to 8pm at the JOI Rehab San Marco Office. JOI and JOI Rehab will be interviewing at this Job Fair for positions that are available currently at our clinics.

JOI Job Fair

We are looking to fill positions for:

Physical Therapist Patient Account Representatives (Billing Office)

Certified Athletic Trainers Medical Secretary

Front Desk/Receptionist Physician Assistant

Medical Assistants Radiology Technologist

Call Center Schedulers Workers Compensation Specialist

This is a great opportunity to join the JOI Team. JOI is an equal opportunity employer with excellent benefits.

To learn more about JOI, you can read these articles: joi rehab team, joi md clinical team and joi scheduling team

The JOI San Marco Rehab office address is 1325 San Marco Blvd. Suite 102. A mask will be required during the Job Fair. For more information you can call 904-858-7045.

Book An Appointment With JOI Bold City's Best 2021
You Can Book An Appointment With JOI Bold City’s Best 2021

Bold City Best 2021

VOTE FOR JOI and JOI Rehab for Bold City Best 2021

The Bold City Best contest is back! Don’t forget to nominate Jacksonville Orthopaedic Institute and Jacksonville Orthopaedic Institute Rehabilitation for 2021.


Scroll down to Beauty and Health, then to Orthopedic Practice and Physical Therapy.

JOI and JOI Rehab 2020 Bold City Best Winner Logo

The competition gives the community the opportunity to nominate their favorite people, places and businesses in 135 differentcategories, including auto services, cuisine and cocktails, homes and finance, health and well-being, home and professional services, things to do, and shopping. There are two phases: nominations and voting.

Nominating is easy to do. On the contest website you simply choose a category, make your nomination, and fill in your email address. Make sure you click complete the registration form once all of the information is filled in. That’s it, it is as simple as that. Watch a video on how to complete this process HERE.

The top companies that get the most nominations in each category will advance to the voting round that will begins in June.

Recently JOI’s Matt Paulus, MS, ATC, LAT conveyed our appreciation for our patient’s and community support in this VIDEO with 1010XL.

JOI Offers Online Patient Registration

Request Online Registration Paperwork Electronically

The Jacksonville Orthopaedic Institute continues to be open through the COVID19 Crisis. At JOI, we continue to use procedures and protocols focused on the safety and health of our patients. JOI offers online patient registration, allowing our patients to complete their registration forms online before appointments. This contactless registration not only allows you to complete patient forms from the convenience of your home but saves you time at check-in. Online registration is available for New, MD, and Rehab patients. Request your online paperwork here at request registration paperwork electronically.

Electronic Paperwork Instructions

Once you request your paperwork, you will receive an email with your PIN with paperwork instructions. The online patient registration is 100% completely secure, JOI has security safeguards in place to protect your health information. If you have any questions about electronic paperwork instructions, read below or click here at electronic paperwork instructions

Patient Registration Instructions

Jacksonville Orthopaedic Institute is here for you. We are committed to protecting the health and safety of our patients, families, and caregivers. Check out our online contactless patient registration today.

JOI and JOI Rehab Are Bold City Best Winners

Shoulder Pain

You Don’t Have To Live With Shoulder Pain.

The Jacksonville Orthopaedic Institute has identified 5 Shoulder Symptoms That You Should Not Ignore. There really is no need to live with that shoulder pain that has been bothering. Now is the time to get it taken care of at JOI. We have even made it easier to access over 20 Orthopaedic Shoulder Pain Specialists by offering ASAP Injury Appointments at all of our locations. Our facilities are following all of the CDC safety protocols.

JOI Pain in the Shoulder
You Don’t Have To Live With Shoulder Pain

If you want to hear what we are doing to keep you safe as a patient, please go to JOI4U. Our physicians work very closely with over 60 Physical and Occupational Therapists to design shoulder specific rehab programs to get you back on the road to recovery. Don’t let that shoulder pain get any worse, give us a call at JOI-2000 or schedule online at your convenience. JOI, Where The Pro’s Go!

JOI COVID 19 Response

The Jacksonville Orthopaedic Institute continues to be open through this COVID19 Crisis. We continue to change our procedures and protocols to make it as safe as possible for our patients and our valuable employees

Please watch this Video by JOI Rehab.

 In accordance with CDC guidelines and in conjunction with Baptist Health, JOI and JOI Rehab are following the best practices to provide you and our employees with a safe environment. 

JOI Best Practices

You can complete all of your paperwork from home. To request your paperwork, please click on Paperwork and complete the form. You can also request this feature when you make your appointments. At all of the JOI Rehab Centers, you can use the virtual waiting room from your car. You can also pay your copay from your car while you wait.

  • Screening all of our employees, patients and visitors as they enter our facilities for symptoms and positive Covid tests.
  • Increasing the cleaning our offices, waiting room, exam rooms, and equipment.
  • Paying close attention to areas that are touched frequently, such as doorknobs, pens, chairs, and medical devices.
  • Ensuring that our staff members are paying close attention to cleaning between patients.
  • Decreasing the number of waiting room chairs to provide appropriate social distancing.
  • Providing added shields at the front desk areas and in some patient care areas.
  • Making hand sanitizer stations readily available.
  • Continuing to follow strict hand washing protocols and the wearing of PPE for all JOI employees.
  • Requiring all patients and visitors to bring and wear a mask to their appointment. Masks with a valve are not allowed. (As of 5/4/2020). All JOI staff members continue to wear masks.
  • Providing Telehealth Services for both JOI and JOI Rehab.
  • Reaching the community with the Bridge program that allows JOI Rehab clinicians to come to your home for patients is the geographic areas of our JOI Rehab Facilities

Safe Environment

  • As we continue to focus on maintaining a safe environment for our patients and staff as well as following social distancing guidelines, we are no longer allowing patients to bring guests with them to their appointments with the exception of minor patients, patients with limited mobility, translation or those with other approved circumstances. If someone needs to accompany the patient, we are limiting patients to one guest.
    We ask that you do your part to help stop this epidemic by wearing a mask for your appointments at JOI and JOI Rehab. Wearing a mask, along with following the other social distancing protocols like staying at least six feet from people and washing your hands frequently, helps prevent the spread of the disease. If you do not have a mask, the CDC has provided directions to make your own mask. If you have any questions prior to coming into your appointment, please give us a call at 904-JOI-2000. Our call center can make your in-person appointment or a Telehealth appointment if you prefer.

Covid 19

  • If you have had COVID 19, please call 904-JOI-2000 for our criteria to be seen at a JOI Facility. coronavirus 2019

JOI Rehab Offers Telehealth

JOI Rehab continues to offer Telehealth or Virtual Visits and The Bridge Home Therapy Visits. JOI Rehab offers Telehealth for weekday appointments for all of our patients who need these services. Our rehab clinics remain open but we are responding for extended hours due to patient needs. To schedule a Telehealth Appointment, please call 904-858-7045 or any of the 12 JOI Rehab Centers. To learn more, please watch this VIDEO.

To learn more about JOI Rehab, please go to: Physical Therapy

Don’t Run in Pain

Don’t run in pain! In The Game recently featured this article to make sure you don’t run in pain:

What Is Runner’s Knee?

Runner’s knee is the broad term that sums up any pain around the kneecap or patella area. Like the name suggests, daily running is the most common culprit, although any sport that puts pressure on the knee joint, such as hiking, biking, or playing soccer, can lead to developing the condition. Pain is caused by strained tendons or the irritation of soft tissues or the lining of the knee.

Symptoms include feeling pain when walking, climbing stairs, squatting, kneeling, sitting down, and running. Runner’s knee may be caused by overuse, trauma to the kneecap, flat feet, weak thigh muscles, inadequate stretching, or arthritis. It is more common in women than men, and overweight individuals are especially prone to the disorder. Typically, your doctor will perform a physical exam and may order X-rays to confirm the diagnosis.

don't run in pain
How to treat Runner’s Knee

How to Treat Runner’s Knee

Most runner’s knee conditions can be treated without surgery. One method is to practice RICE: rest, ice, compression, and elevation. You should avoid repetitive stress to the area and apply an ice pack for up to 15 minutes once every one to two hours. You can wrap your leg to add support to the knee and elevate your leg to reduce swelling. Taking anti-inflammatory medications is also recommended.

How to Prevent Runner’s Knee

To help prevent runner’s knee, modify your training schedule and activities. Try to run on softer surfaces and avoid running on stairs. Don’t increase weekly mileage by more than 10% each week.

Incorporate certain stretches before running to further prevent runner’s knee. Stretch out your hamstring by placing your left heel on the front leg of a chair, leaning forward from the hips, and holding for 30 seconds. Repeat on the other leg.

For strengthening, you can also try straight-leg lifts: Lie on your back, place your left foot on the ground with the knee bent at a 90-degree angle, slowly raise your right leg about 6 inches off the floor, hold for three seconds, and slowly lower back down. Repeat with the opposite leg.

To schedule for physical therapy, please call 904-858-7045.

If you have been running in pain and need to see a Physician, JOI has you covered, even during the COVID-19 crisis. We are here offering In person and virtual visits depending on your preference. To make your appointment call 904-JOI-2000 or click the link below!

Book An Appointment with a JOI Physician
Image of Book An Appointment with a JOI Physician Button

ActivArmor Face Masks

ActivArmor Introduces Face Masks

JOI Rehab can now scan you for the new ActivArmor Face Masks.  Therefore, you can order some of the masks directly from ActivArmor at: activarmor store.  The scanning fee is $25.  To learn more on Facebook, go to: facebook ActivArmor.

JOI Rehab clinicians have special training and obtain a certification by ActivArmor to safely scan patients for ActivArmor waterproof casts. Also, JOI has other ActivArmor products. Finally, JOI is the only ActivArmor provider in the state of Florida for their products.

To learn more about JOI and ActivArmor, go to ActivArmor.

Please watch this video from First Coast News: FACE Mask

To schedule an appointment for ActivArmor at JOI Rehab, please call 904-JOI-2000.

Book An Appointment with JOI Rehab
Image of Book An Appointment with JOI Rehab Button

Televisits Offer Future of Medicine

Telehealth/Telemedicine/Virtual Visits

Televisits offer a glimpse of the future of medicine in situations where medical professionals or health providers may not be able to provide care in person. Televisits are an alternative to in person interventions from healthcare providers. Jacksonville Orthopaedic Institute is a provider offering virtual visits during the COVID-19 Pandemic. Learn more from the recent News4Jax story regarding televisits here.

JOI Physicians and all of the JOI Rehab Centers are providing Televisits for New and Existing Patients. To schedule, please call 904-JOI-2000.

Did you know that we can also ship braces and other DME supplies right to your home? Contact us at 904-858-7045. To learn more at JOI Rehab, please watch this VIDEO.

Telehealth JOI
Dr. Kaplan Telehealth

New Patients Can Now Schedule Online!

The Jacksonville Orthopaedic Institute now offers online scheduling for New Patients for all of our physicians. JOI is the first orthopaedic group in North Florida to offer this feature. To learn more about online scheduling you can read this article: or simply go to and schedule. Online scheduling can be done during normal business hours or whenever is convenient for our patients. Often, injuries occur at night or on the weekends. There is no need to wait until Monday morning. Just go to our website and find an MD and a time which works for your busy schedule. You can access this online schedule from your desktop, laptop and cell phone. Give it a try!

Of course you can still use the JOI Call Center at JOI-2000 or you can still request an appointment by using the contact us button on the website and we will call you back. We want to make it easy to see one of our orthopaedic specialists.

If still want to call to schedule an appointment, please call JOI-2000 or if you want to request someone to call you back, go to: . We now have 3 different ways for you to access our JOI Physicians.

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