Billing and Collections

Our Patient Accounts Representatives take care of the billing of patients who have an injury while working.  Because these bills are paid by either the Employer or a Workers’ Compensation Insurer, Workers’ Compensation Patient Account Representatives communicate directly with those parties.

Patient Collections for JOI & JOI Rehabilitation

The Patient Collections Department is responsible for collecting monies due from the patient.  The responsible party determination is after the insurance company has paid their portion of a medical claim. These balances are often the result of an unpaid insurance co-pay, a deductible that has not been met, or self-pay patients with no medical insurance coverage. Each Patient Accounts Representative for Patient Collections handles a portion of the alphabet. Your prompt payment allows us to spend less time in billing and collections and more time on the core of our business – your medical care.

Finally, to discuss payment arrangements, please contact:

  • A-B
    904.858.7185
  • C-F
    904.858.6487
  • G-L
    904.858.7189
  • M-R
    904.391.6939
  • S-Z
    904.391.6831

Skip to content