Billing and Collections
Our Patient Accounts Representatives take care of the billing of patients who have an injury while working. Because these bills are paid by either the Employer or a Workers’ Compensation Insurer, Workers’ Compensation Patient Account Representatives communicate directly with those parties.
Patient Collections for JOI & JOI Rehabilitation
The Patient Collections Department is responsible for collecting monies due from the patient. The responsible party determination is after the insurance company has paid their portion of a medical claim. These balances are often the result of an unpaid insurance co-pay, a deductible that has not been met, or self-pay patients with no medical insurance coverage. Each Patient Accounts Representative for Patient Collections handles a portion of the alphabet. Your prompt payment allows us to spend less time in billing and collections and more time on the core of our business – your medical care.
Finally, to discuss payment arrangements, please contact 904.858.6422
To schedule an appointment for a Workers’ Comp Related Injury, please call the individual JOI Physician Offices. The Call Center does not schedule Workers’ Comp Appointments. The numbers for the MD offices are:
- JOI Baptist Beaches
- JOI Baptist South
- JOI Fleming Island/Clay County
- JOI Nassau
- JOI San Marco
To schedule Physical Therapy for a Workers’ Comp Injury, please call 905-858-7045.