Physical Therapy FAQ

By Chaz Johnson, Site Coordinator

Physical Therapy FAQ

At JOI, we often hear the same physical therapy FAQ (frequently asked questions). We compiled a list of the most common questions we hear from patients regarding the process of physical therapy and what you need to do to be prepared.

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When should I Arrive for my Initial Evaluation appointment?

You should arrive 15 minutes prior to your appointment time to complete the necessary patient registration forms. If this is your first visit and you are under 18 your parent or guardian will need to be present to complete registration forms.

What should I bring to my First Physical Therapy or Occupational Therapy Appointment?

When coming for your first appointment you should bring your physical therapy or occupational therapy prescription from your physician. You should also bring your ID, insurance cards, and list of medications that you are currently taking. Bring in any type of brace, splint, sling, crutches, walker, or any other type of assistive device that you are using is also helpful.

What should I wear to Physical Therapy?

It is best to wear clothing and shoes that are appropriate for exercise. You should wear loose fitting clothing so you can expose the area that is being treated.

  • Shoulders: Tank tops or loose T-shirt.
  • Knees: Shorts or loose pants that can be pulled over the knee.
  • Neck: Tank top Back: Shorts and T-shirt.
  • Foot/Ankle: Shorts and athletic shoes.

Will my Insurance pay for Physical Therapy?

We accept most major insurance plans. As a courtesy, prior to your first visit we will call your insurance carrier to verify your benefits. We will explain your benefits and insurance limitations on your first visit. If your insurance requires co-pay or you have a deductible or coinsurance please be prepared to make a payment as the time of service.

Do I need a Referral for Physical Therapy or Occupational Therapy?

Most insurance companies require either a physician referral or prescription and some require a referral from your Primary Care Physician. We will notify you prior to your appointment as to which is needed.

How long is a Typical Appointment?

Your first visit or initial evaluation can last up to one hour depending on the diagnosis. Most treatment sessions will last between 45 and 60 minutes per visit.

If you have any questions about attending Physical Therapy at JOI Rehab, please call (904)858-7045.

If you want to request an appointment online, click the banner at the bottom of the page.

JOI Fracture and Injury Care

JOI Physicians are currently offering ASAP Fracture care. Make an appointment by calling (904)JOI-2000. This is a new option for patients who would like to avoid the emergency room if they have suffered a fracture or soft tissue injury. To learn more about this service, read this article about fracture and injury care.


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