Quality Care At JOI Rehab

By Ehren Allen, DPT/Certified Orthopedic Manual Therapist

Quality Care at 13 JOI Rehab Locations

We are looking to grow our Massage Therapy Program, if you are a licensed massage therapist, please apply here.

The Quality of Care at all of the 13 JOI Rehab locations continues to be our primary focus. The JOI Rehabilitation is committed to being the top Rehabilitation Provider in the Northeast Florida Region.  JOI Rehab has some of the top therapists in the country.  We are the choice of many professional and college teams, as well as high school teams in the area.  At JOI Rehab we have:

image of man running on treadmill during physical therapy

JOI Rehab therapist working with a patient on a treadmill


  • Physical Therapists (many with Doctoral degrees)
  • Occupational Therapists
  • Licensed Athletic Trainers
  • Certified Manual Therapists
  • Certified Hand Therapists
  • Board-Certified Orthopedic Specialists
  • Licensed Acupuncturists
  • Licensed Massage Therapists

That means that no matter what orthopedic condition or sports injury you have, JOI Rehab has the answer!


What Makes Quality Care Better At JOI Rehab?

patient working with physical therapist after surgery

JOI Rehab therapists working with a patient

At JOI Rehab, quality care is the 1st and highest priority.  Our therapists continually discuss patient care to make sure that you receive the latest and most innovative plan of care.  This includes regularly reviewing peer-reviewed research and incorporating current research into our practice.

The Therapists of JOI Rehab communicate daily with our Physicians to create specific care plans for your individual needs.  Our therapists understand that each patient is unique and needs custom individualized care.

The team approach at JOI Rehab sets us apart.  With doctors and therapists under the same roof in most of our offices, JOI Rehab is a continuation of the advanced care of the Physicians of the Jacksonville Orthopedic Institute. Our doctors and therapists also meet regularly to review current medical research together.  In other words, this keeps our clinicians on the cutting edge for you.


How Did JOI Rehab Respond to COVID-19?

At the beginning of the COVID-19 crisis, JOI Rehab made quick changes.  We were concerned about the safety of our patients and staff.  We also recognized the potential health risks for our patients if they were unable to complete their rehabilitation.  This was true for patients who had surgery but it was also a concern for those who may be injured during the COVID-19 Pandemic.

We quickly began Telehealth visits.  Telehealth visits are virtual appointments over the internet.  With a virtual visit, patients can schedule an appointment and have a therapy visit using their computer.  They simply log in to ZOOM, a free virtual meeting app, and use the camera on their laptop or mobile device to view and communicate with the therapist.

JOI Rehab has also initiated the JOI Rehab Bridge Program.  This program allows our therapists to travel to our patients who are unable to leave home due to increased risk.  The Bridge program is a great option for JOI Rehab to extend our high-quality care to those who cannot get to us.

JOI Rehab took unprecedented steps within our facilities to ensure that quality and safety were in place during COVID-19.  This included extra spacing between equipment, extra cleaning and disinfecting of all equipment, and universal mask requirements for all patients, staff, and vendors in our facilities.

Knee Anatomy and Ligaments

Human Knee Ligaments and joint


Is JOI Rehab Still Making Changes?

The quick answer is YES!  We are never satisfied. We will always explore ways that we can make your experience with us better! Patients have the ability to complete their intake paperwork online ahead of time as well.  This allows patients to fill out insurance information and medical history forms before they arrive for their initial visit. Therefore, our goal is to improve the patient experience and limit the amount of time in our waiting area prior to an appointment.

Related Articles: Bold City Best Winners! and Join The JOI Rehab Team. 

Book an Appointment with The Jacksonville Orthopaedic Institute Today!

JOI Physicians continue to offer online new patient appointments. This is another option to make it more convenient to make new patient appointments with less phone hold times. Follow the link below to select your JOI MD and schedule online.

You can still call 904-JOI-2000 to make new patient JOI Physician Appointments if that is your preference.

New To JOI: You now can make and cancel follow-up appointments for your JOI Physician through the JOI Portal.

To make appointments with JOI Rehab, please call 904-858-7045.

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