How Do You Do Telehealth?

By Justin Oglesby

JOI Telehealth during COVID-19 crisis.

Image of JOI Physician providing Telehealth services to a patient.

How Do You Do Telehealth?

The quick answer to how do you do Telehealth is by using a communication device like a laptop or mobile device. The patient and medical provider communicates with each other via phone or video conference.

Below are the steps that you will take to complete a Telehealth visit at JOI:

  • You will schedule a visit with your provider or therapist.
  • JOI uses the Zoom software to conduct the Telehealth appointments.
    • If you are on a desktop you do not need to have the app downloaded – the meeting will start in your web browser. However, you can download the app if you’d like.
    • If you are on a mobile device you will need download the Zoom app on your device.
  • The office will send you an email with all the information you will need including the zoom link and meeting id.
  • When it is time for your appointment click on the meeting link from the email you were sent from the office.
  • You may need to create an account if you do not have one already.
  • Once in the meeting be sure to connect your audio and video.
  • Once the appointment is complete you may be able to schedule your next appointment before ending the meeting.

Where is Telemedicine Frequently Used?

All JOI Physicians, Physical Therapists and Occupational Therapists now offer Telemedicine services for virtual visits from the convenience of your home. If you feel that it is best to stay in your own home during this time, we can still provide orthopaedic Telehealth services for you. Through the download of the free Zoom app on the your phone, tablet or laptop. Our physicians and Telehealth for Physical Therapy can evaluate you and provide the care you need.

JOI Fracture and Injury Care

JOI Physicians are currently offering ASAP Fracture care. Make an appointment by calling (904)JOI-2000. This is a new option for patients who would like to avoid the emergency room if they have suffered a fracture or soft tissue injury. To learn more about this service, read this article about fracture and injury care.

Book An Appointment with a JOI Physician in Jacksonville.

Book An Appointment with a JOI Physician.


By: Justin Oglesby  

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