How Do You Do Telehealth?


How Do You Do Telehealth?

The quick answer to how do you do Telehealth is by using a communication device like a laptop or mobile device. The patient and medical provider communicate with each other via phone or video conference.

Below are the steps that you will take to complete a Telehealth visit at JOI:

image of doctor providing telehealth services

How Do You Do Telehealth?


  • You will schedule a visit with your doctor or therapist.
  • JOI uses the Zoom software to conduct Telehealth appointments.
    • If you are on a desktop you do not need to have the app downloaded – the meeting will start in your web browser. However, you can download the app if you’d like.
    • If you are on a mobile device you will need to download the Zoom app on your device.
  • The office will send you an email with all the information you will need including the zoom link and meeting id.
  • When it is time for your appointment click on the meeting link from the email you were sent from the office.
  • You may need to create an account if you do not have one already.
  • Once in the meeting be sure to connect your audio and video.
  • Once the appointment is complete you may be able to schedule your next appointment before ending the meeting.
  • This is an excellent option for the review of a special test like an MRI.

Telehealth at Jacksonville Orthopaedic Institute (JOI)

All JOI Physicians, Physical Therapists, and Occupational Therapists now offer Telemedicine services for virtual visits from the convenience of your home. If you feel that it is best to stay in your own home during this time, we can still provide orthopaedic Telehealth services for you. Through the download of the free Zoom app on your phone, tablet, or laptop. Our physicians and Telehealth for Physical Therapy can evaluate you and provide the care you need.  JOI Rehab can also come to your home for your physical therapy care.

  • To schedule a new patient or follow-up patient appointment with your MD, please call (904)JOI-2000, schedule online, or click below.
  • To schedule an appointment for physical or occupational therapy, call 904-858-7045 or call any of the 12 area JOI Rehab Centers.
Book An Appointment with a JOI Physician in Jacksonville.

Book An Appointment with a JOI Physician.



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