Can Physical Therapists Bill for Telemedicine?

By Justin Oglesby

Can Physical Therapists Bill for Telemedicine?

The quick answer to Can Physical Therapists Bill for Telemedicine is yes. There are certain guidelines from each insurance company that JOI Rehab follows.  Please remember that Telemedicine is a very process and many insurance companies are changing their procedures on a daily basis.   Therefore, JOI Rehab will continue to update our guidelines for Virtual Visits.

image of patient on telemedicine call with physical therapist

Can Physical Therapists Bill for Telemedicine?



There are certain guidelines a physical therapist must follow when billing for a Telehealth visit. As of now Medicare will not allow physical therapists to bill for an evaluation but can bill for an e-visit if the patient is already established. Medicare requires that there must be an e-visit code. Finally, the duration of the treatment can be up to 21 minutes every 7 days.

Private Insurances

Currently, Atena, United Health Care, Blue Cross Blue Shield, Tricare, and Workers Compensation are allowing physical therapists to bill normal physical therapy codes.  These companies are allowing physical therapists to conduct an evaluation for new patients via telemedicine.  They also allow follow-up visits for physical and occupational therapy.

  • To schedule a new patient or follow-up patient appointment with your MD, please call (904)JOI-2000. Or you can read more here about our orthopedic telemedicine providers.
  • Finally, to schedule an appointment for physical or occupational therapy, call 904-858-7045 or call any of the 12 area JOI Rehab Centers.

JOI Fracture and Injury Care Services

JOI Physicians are currently offering ASAP Fracture care. Make an appointment by calling (904)JOI-2000. This is a new option for patients who would like to avoid the emergency room if they have suffered a fracture or soft tissue injury. To learn more about this service, read this article about fracture and injury care.

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