All of the 12 JOI Rehab Centers have now implemented the Virtual Waiting Room. This allows patients who have a registered cell phone number with JOI to utilize the Virtual Waiting Room in the convenience of their own car. The Virtual Waiting Room works like this:
-The patient will receive a text message one hour before their appointment time. In this text message will be a link to pay your copay or deductible amount. By paying online, it will reduce the amount of time spent in the waiting room or at the front desk.
-When you arrive at the JOI Rehab Center, simply respond with a “HERE” message.
-Our front desk will message you back when it is time to come in for your appointment with your therapist. Just come into the clinic and sign in and go straight back for your therapy!
Its fast, easy and safe!
To learn more about the 12 JOI Rehab Centers, please go to: JOI REHAB
Today is a new beginning for our JOI family. Over the last several months, we were forced to face challenges which we could never have imagined. We worked together as a team to come up with safe and creative ways to continue to provide care to our community with Telemedicine, online patient forms and new safety procedures. Normally, some of these programs would have taken months to implement but as a team we were able to do them within days. I truly want to thank the entire JOI management team and practice managers for the last 8 weeks of dealing with all the new challenges that we faced as a company. Thank you to all of JOI’s practice managers and rehab site coordinators for keeping each of their offices open during this time period.
A sincere thank you to all of our JOI employees, including our providers, clinicians and our valued employees in rehabilitation, call center, information technology, business office, coding, accounting, finance, administration, marketing, human resources, and divisional staff. I am so proud that all of you are a part of our JOI Family.
Finally, thank you to all of our patients for your dedication to JOI during this challenging time. We are very excited to see JOI opening up to normal hours or “our new normal” after this extended period of time. It is our pleasure to provide the best care for all of your orthopaedic and rehabilitation needs.
The Jacksonville Orthopaedic Institute continues to be open through this COVID19 Crisis. We continue to change our procedures and protocols to make it as safe as possible for our patients and our valuable employees.
In accordance with CDC guidelines and in conjunction with Baptist Health, JOI and JOI Rehab are following the best practices to provide you and our employees with a safe environment.
These practices include:
Screening all of our employees, patients and visitors as they enter our facilities for symptoms and temperatures.
Increasing the cleaning our offices, waiting room, exam rooms, and equipment.
Paying close attention to areas that are touched frequently, such as doorknobs, pens, chairs, and medical devices.
Ensuring that our staff members are paying close attention to cleaning between patients.
Decreasing the number of waiting room chairs to provide appropriate social distancing.
Providing added shields at the front desk areas and in some patient care areas.
Making hand sanitizer stations readily available.
Continuing to follow strict hand washing protocols and the wearing of PPE for all JOI employees.
Requiring all patients and visitors to bring and wear a mask to their appointment.(As of 5/4/2020)
Providing patients with options to wait in cars rather than in our waiting rooms.
Providing Telehealth Services for both JOI and JOI Rehab.
Reaching the community with the Bridge program that allows JOI Rehab clinicians to come to your home for patients is the geographic areas of our JOI Rehab Facilities
As we continue to focus on maintaining a safe environment for our patients and staff as well as following social distancing guidelines, we are no longer allowing patients to bring guests with them to their appointments with the exception of minor patients, patients with limited mobility, translation or those with other approved circumstances. If someone needs to accompany the patient, we are limiting patients to one guest. We ask that you do your part to help stop this epidemic by wearing a mask for your appointments at JOI and JOI Rehab. Wearing a mask, along with following the other social distancing protocols like staying at least six feet from people and washing your hands frequently, helps prevent the spread of the disease. If you do not have a mask, the CDC has provided directions to make your own mask. If you have any questions prior to coming into your appointment, please give us a call at 904-JOI-2000. Our call center can make your in-person appointment or a Telehealth appointment if you prefer.
JOI Rehab is offering extended hours for Telehealth or Virtual Visits and The Bridge Home Therapy Visits. JOI Rehab will now offer later weekday appointments from 6pm to 8pm. We will also be offering Telehealth appointments on Saturday mornings. Our rehab clinics are still open but we are responding for extended hours due to patient needs. To schedule a Telehealth Appointment, please call 904-858-7045 or any of the 12 JOI Rehab Centers. To learn more, please watch this VIDEO.
Don’t run in pain! In The Game recently featured this article to make sure you don’t run in pain:
What Is Runner’s Knee?
Runner’s knee is the broad term that sums up any pain around the kneecap or patella area. Like the name suggests, daily running is the most common culprit, although any sport that puts pressure on the knee joint, such as hiking, biking, or playing soccer, can lead to developing the condition. Pain is caused by strained tendons or the irritation of soft tissues or the lining of the knee.
Symptoms include feeling pain when walking, climbing stairs, squatting, kneeling, sitting down, and running. Runner’s knee may be caused by overuse, trauma to the kneecap, flat feet, weak thigh muscles, inadequate stretching, or arthritis. It is more common in women than men, and overweight individuals are especially prone to the disorder. Typically, your doctor will perform a physical exam and may order X-rays to confirm the diagnosis.
How to Treat Runner’s Knee
Most runner’s knee conditions can be treated without surgery. One method is to practice RICE: rest, ice, compression, and elevation. You should avoid repetitive stress to the area and apply an ice pack for up to 15 minutes once every one to two hours. You can wrap your leg to add support to the knee and elevate your leg to reduce swelling. Taking anti-inflammatory medications is also recommended.
How to Prevent Runner’s Knee
To help prevent runner’s knee, modify your training schedule and activities. Try to run on softer surfaces and avoid running on stairs. Don’t increase weekly mileage by more than 10% each week.
Incorporate certain stretches before running to further prevent runner’s knee. Stretch out your hamstring by placing your left heel on the front leg of a chair, leaning forward from the hips, and holding for 30 seconds. Repeat on the other leg.
For strengthening, you can also try straight-leg lifts: Lie on your back, place your left foot on the ground with the knee bent at a 90-degree angle, slowly raise your right leg about 6 inches off the floor, hold for three seconds, and slowly lower back down. Repeat with the opposite leg.
If you have been running in pain and need to see a Physician, JOI has you covered, even during the COVID-19 crisis. We are here offering In person and virtual visits depending on your preference. To make your appointment call JOI-2000 or click the link below!
A mask and gown donation for the books! A huge thank you to all of the wonderful people from the Church of Jesus Christ of Latter-Day Saints in Fernandina Beach who donated all of these masks and gowns to JOI & JOI Rehab! We certainly appreciate all of the time and effort it must have taken all of you to sew these by hand. You are all certainly talented and we appreciate your act of kindness. ? Thank you for being so generous and thinking of our staff!
Televisits offer a glimpse of the future of medicine in situations where medical professionals or health providers may not be able to provide care in person. Televisits are an alternative to in person interventions from healthcare providers. Jacksonville Orthopaedic Institute is a provider offering virtual visits during the COVID-19 Pandemic. Learn more from the recent News4Jax story regarding televisits here.
JOI Physicians and all of the JOI Rehab Centers are providing Televisits for New and Existing Patients. To schedule, please call 904-JOI-2000.
Did you know that we can also ship braces and other DME supplies right to your home? Contact us at 904-858-7045. To learn more at JOI Rehab, please watch this VIDEO.
Congratulations to Bishop Kenny Girls Basketball on a great season in 2019. The girls basketball team was the runner up in the Florida State Championship game in Lakeland. The team really pulled together late in the season to make an amazing run in the playoffs.
JOI and JOI Rehab are the Official Sports Medicine Providers for Bishop Kenny High School.
The Jacksonville Orthopaedic Institute now offers online scheduling for New Patients for all of our physicians. JOI is the first orthopaedic group in North Florida to offer this feature. To learn more about online scheduling you can read this article: https://www.joionline.net/library/show/online-scheduling-is-now-available/ or simply go to JOI.net and schedule. Online scheduling can be done during normal business hours or whenever is convenient for our patients. Often, injuries occur at night or on the weekends. There is no need to wait until Monday morning. Just go to our website and find an MD and a time which works for your busy schedule. You can access this online schedule from your desktop, laptop and cell phone. Give it a try!
Of course you can still use the JOI Call Center at JOI-2000 or you can still request an appointment by using the contact us button on the website and we will call you back. We want to make it easy to see one of our orthopaedic specialists.
If still want to call to schedule an appointment, please call JOI-2000 or if you want to request someone to call you back, go to: https://www.joionline.net/contact-us/ . We now have 3 different ways for you to access our JOI Physicians.
The JOI Baseball Clinic is a FREE Baseball Clinic for all baseball players ages 6-14 years old. The clinic will be held at Bishop Kenny High School on Saturday January 18th, 2020 from 7:30 am – 10:00 am. Participants will perform baseball skill activities and be educated in arm care by JOI Sports Medicine Staff. JOI’s experienced Orthopedic Physicians will speak to parents about baseball injuries and provide an opportunity for the parents to ask questions regarding baseball injuries. Registration is now open! Register Here!