All of the 12 JOI Rehab Centers have now implemented the Virtual Waiting Room. This allows patients who have a registered cell phone number with JOI to utilize the Virtual Waiting Room in the convenience of their own car. The Virtual Waiting Room works like this:
-The patient will receive a text message one hour before their appointment time. In this text message will be a link to pay your copay or deductible amount. By paying online, it will reduce the amount of time spent in the waiting room or at the front desk.
-When you arrive at the JOI Rehab Center, simply respond with a “HERE” message.
-Our front desk will message you back when it is time to come in for your appointment with your therapist. Just come into the clinic and sign in and go straight back for your therapy!
Its fast, easy and safe!
To learn more about the 12 JOI Rehab Centers, please go to: JOI REHAB
Today is a new beginning for our JOI family. Over the last several months, we were forced to face challenges which we could never have imagined. We worked together as a team to come up with safe and creative ways to continue to provide care to our community with Telemedicine, online patient forms and new safety procedures. Normally, some of these programs would have taken months to implement but as a team we were able to do them within days. I truly want to thank the entire JOI management team and practice managers for the last 8 weeks of dealing with all the new challenges that we faced as a company. Thank you to all of JOI’s practice managers and rehab site coordinators for keeping each of their offices open during this time period.
A sincere thank you to all of our JOI employees, including our providers, clinicians and our valued employees in rehabilitation, call center, information technology, business office, coding, accounting, finance, administration, marketing, human resources, and divisional staff. I am so proud that all of you are a part of our JOI Family.
Finally, thank you to all of our patients for your dedication to JOI during this challenging time. We are very excited to see JOI opening up to normal hours or “our new normal” after this extended period of time. It is our pleasure to provide the best care for all of your orthopaedic and rehabilitation needs.
The Jacksonville Orthopaedic Institute wants to Thank all of our JOI and Baptists Nurses who are truly amazing professionals and wonderful people to work with. We also want to thank all nurses on this National Nurses Day. Nurses are special people who on a daily basis work tirelessly to help others. Especially for those who are on the front lines in this current crisis, JOI wants to say how much we appreciated your dedication and professionalism.
The JOI Physicians Offices have now expanded our office hours at all 5 MD Locations. We want to make sure that all of your orthopaedic needs are being taken care of. For new physician in-person or Telehealth appointments, please call 904-JOI-2000 or you can schedule online at JOIonlinenet. JOI is offering ASAP Fracture or Injury Care appointments to get you in faster to our doctors.
To reschedule a surgery, please call the individual JOI MD Office. Here is a listing of their phone numbers:
JOI and Baptist Health want to make sure that you are comfortable with your visit to one of our locations. If you want to read more about all of the changes that we have made to make you and our employees safe, please go to JOI4U.
All of the 12 JOI Rehab Offices remain open and also offer some new services during this crisis.
The Bridge program allows our clinicians to come into your own home to provide physical therapy and hand therapy. This program does have a limited geographical area around our 12 locations. We are also offering Telehealth Physical Therapy services with all of our therapists. We even offer some late evening appointments if you are working during the day. To schedule with JOI Rehab, please call 904-858-7045 or one of the 12 JOI Rehab Clinics.
Beach: 904.247.3324, Nassau: 904.557.9021, Nocatee: 904.686.3111, North: 904.757.2474, Fleming Island: 904.621.0396 Point Meadows: 904.564.9594, Westside: 904.389.8570, San Marco: 904.858.7045, South: 904.288.9491 Arlington: 904.733.9948, World Golf Village: 904.224.2666, Mandarin: 904.288.9604
JOI Rehab is offering extended hours for Telehealth or Virtual Visits and The Bridge Home Therapy Visits. JOI Rehab will now offer later weekday appointments from 6pm to 8pm. We will also be offering Telehealth appointments on Saturday mornings. Our rehab clinics are still open but we are responding for extended hours due to patient needs. To schedule a Telehealth Appointment, please call 904-858-7045 or any of the 12 JOI Rehab Centers. To learn more, please watch this VIDEO.
The Jacksonville Orthopaedic Institute Physician Offices Remain Open from 8am to 1pm Monday through Friday during the COVID 19 Crisis. The JOI Physicians have taken extra precautions during this crisis. We are screening all patients over the phone and when they enter our MD clinics. Our employees always use the universal precautions when it involves safe patient care. We continue to clean all of our rooms and commonly touched surfaces. We have spread out our chairs in the waiting rooms to decrease exposure in our centers.
JOI MD’s Now Offer Telehealth for New Patients and Existing Patients
JOI Physicians can now offer Telemedicine Services to New Patients and existing patients from the comfort of their own homes. If you feel that it is best to stay in your own home, JOI can still provide orthopaedic services in your own home. Through the download of the free Zoom app on the your phone, tablet or laptop, out MD’s can evaluate you and provide care by these telehealth services. To schedule a new patient or follow up patient appointment with your MD, please call 904-JOI-2000.
Acute Fracture or Injury ASAP Appointments
We know that you can still get hurt during this crisis. We want to make sure that you can still get an appointment for a possible fracture or other injuries at JOI. Our physicians have improved the ability to get you in for an appointment quickly. All of our MD’s have opened ASAP appointments for fractures and other acute injuries. All you have to do is call 904-JOI-2000.
The Jacksonville Orthopaedic Institute wants to make sure that if you need us, we are here for you in many different ways in this crisis. We hope that together we can all make it safely through this crisis.
All of the 12 JOI Rehab Offices in the North Florida Region remain open. The JOI Rehab Offices continue to provide a safe and clean environment in all of our centers. Our clinicians and staff have spread patient appointments out throughout the day to prevent less exposure. Our staff have also increased our cleaning efforts in the waiting room and treatment areas. All of our staff are currently wearing masks as well and appropriate personal protective equipment. To learn more, please watch this VIDEO.
Telehealth for Physical Therapy
All of the JOI Rehab Physical Therapists and Occupational Therapists now offer Telemedicine services from the convenience of your own home. These visits are covered the same way as your regular visits in therapy. We can advance your program with the download of the free Zoom app. For more information about this service, talk to any clinician or just call the center of your choice. To learn more, go to: https://www.joionline.net/uncategorized/televisits-offer-future-of-medicine/
Physical Therapy Bridge Program
If you can’t make it to one of our JOI Rehab Centers, we can come to you. Find out more about a JOI Rehab clinician coming to your own home for therapy. We do offer a limited geographical areas based on our locations for this service.
We have offered these services because we want you to know that we are still here for you during this crisis. Physical and Occupational Therapy is important to your outcome. We want to keep you active during this stay at home order. Give us a call, 904-858-7045 or call any of the 12 area JOI Rehab Centers.