Category Archives: Community News

JOI Community News

JOI Offers Online Patient Registration

Request Online Registration Paperwork Electronically

The Jacksonville Orthopaedic Institute continues to be open through the COVID19 Crisis. At JOI, we continue to use procedures and protocols focused on the safety and health of our patients. JOI offers online patient registration, allowing our patients to complete their registration forms online before appointments. This contactless registration not only allows you to complete patient forms from the convenience of your home but saves you time at check-in. Online registration is available for New, MD, and Rehab patients. Request your online paperwork here:

Electronic Paperwork Instructions

Once you request your paperwork, you will receive an email with your PIN with paperwork instructions. The online patient registration is 100% completely secure, JOI has security safeguards in place to protect your health information. If you have any questions about electronic paperwork instructions, read below or click here:


Jacksonville Orthopaedic Institute is here for you. We are committed to protecting the health and safety of our patients, families, and caregivers. Check out our online contactless patient registration today.

Bold City Best 2020 Best Physical Therapy/Rehabilitation Center
JOI and JOI Rehab Are Bold City Best Winners

Shoulder Pain Can’t Wait

Please watch this informational video on the reasons why Shoulder Pain Can’t Wait. The Jacksonville Orthopaedic Institute has identified several reasons why you should not wait to see the doctor if you have persistent shoulder pain. Waiting may make your shoulder conditions worse. JOI has several options for you to be evaluated in person or by telemedicine.

Conservative Shoulder Care

The Orthopedic Shoulder Specialists at JOI, work closely with the clinicians of JOI Rehab to develop conservative treatment programs for the shoulder. The specially trained therapists use various treatment features like laser and The Graston Technique to get you back on the road to recovery. JOI Rehab can accept prescriptions for physical therapy from any doctor, not just JOI Physicians. JOI Rehab has clinicians who are trained to get you back to your sport, to work or to any activities that you love.

Advanced Surgical Care

If the conservative approach to your care is not successful, the physicians of JOI have advanced innovative surgical techniques to improve the function of your shoulder. JOI has 5 convenient physician locations throughout NorthEast Florida. The locations are: San Marco, Beaches, Baptist South, Nassau and Fleming Island. If you outcome matters to you, choose one of our many orthopedic shoulder specialists. You can even make an appointment online or call 904-JOI-2000.

There really is no reason to wait to see a doctor if your shoulder is hurting. JOI…. Where The Pro’s go and you can too!

Happy Veterans Day

Happy Veterans Day

Happy Veterans Day!

The Jacksonville Orthopaedic Institute would like to wish you a Happy Veterans Day. We are so honored and proud to have several Veteran’s working for JOI and JOI Rehab. We just want to thank all Veteran’s for their dedication and service to the country we all love. If you see a current military service member or a Veteran today, take the time to greet them and thank them for their service!

Today, we also remember all of those service members and their families who lost their lives in the service to our country.

Go Jaguars!

The Jacksonville Jaguars got off to a good start to the 2020 Football Season with a 27-20 win. This home opener win against the Indianapolis Colts was a great way to open the season. The Jaguars came back from behind to score 10 points in the fourth quarter. With all of the adversity related to Covid 19 and limited fans in the stands, the fans who did attend the game had a great time.

Minshew Mania 2.0 was off to a good start as he threw for 3 touchdown passes in the game. The Jaguars are a very young team but they certainly were fun to watch. Congratulations to the Jaguar Coaches, Administration, Certified Athletics Trainers/Physical Therapists and Team Physicians. The Jacksonville Orthopaedic Institute is the official Sports Medicine Provider for the Jacksonville Jaguars.

Head Team Physician: Dr. Kevin Kaplin, Team Physician: Dr. Michael Yorio, Team Physician: Dr. Steven Crenshaw

JOI……. Where The Pros Go!!!!

You Don’t Have To Live With Shoulder Pain

5 Shoulder Pains to NEVER Ignore

Ehren Allen is discussing 5 shoulder pains you should never ignore! If you're experiencing any of these pains, give our offices a call at JOI-2000 or visit our website

Posted by Jacksonville Orthopaedic-Institute on Wednesday, August 12, 2020
JOI Has Identified 5 Shoulder Symptoms That You Should Not Ignore

The Jacksonville Orthopaedic Institute has identified 5 Shoulder Symptoms That You Should Not Ignore. There really is no need to live with that shoulder pain that has been bothering. Now is the time to get it taken care of at JOI. We have even made it easier to access over 20 Orthopaedic Shoulder Pain Specialists by offering ASAP Injury Appointments at all of our locations. Our facilities are following all of the CDC safety protocols. If you want to hear what we are doing to keep you safe as a patient, please go to JOI4U. Our physicians work very closely with over 60 Physical and Occupational Therapists to design shoulder specific rehab programs to get you back on the road to recovery. Don’t let that shoulder pain get any worse, give us a call at JOI-2000 or schedule online at your convenience. JOI, Where The Pro’s Go!

Virtual Waiting Room

All of the 12 JOI Rehab Centers have now implemented the Virtual Waiting Room. This allows patients who have a registered cell phone number with JOI to utilize the Virtual Waiting Room in the convenience of their own car. The Virtual Waiting Room works like this:

-The patient will receive a text message one hour before their appointment time. In this text message will be a link to pay your copay or deductible amount. By paying online, it will reduce the amount of time spent in the waiting room or at the front desk.

-When you arrive at the JOI Rehab Center, simply respond with a “HERE” message.

-Our front desk will message you back when it is time to come in for your appointment with your therapist. Just come into the clinic and sign in and go straight back for your therapy!

Its fast, easy and safe!

To learn more about the 12 JOI Rehab Centers, please go to: JOI REHAB

JOI, Where The Pros Go!

The Jacksonville Orthopaedic Institute
The Jacksonville Orthopaedic Institute Where The Pros Go

Thank You

Today is a new beginning for our JOI family. Over the last several months, we were forced to face challenges which we could never have imagined. We worked together as a team to come up with safe and creative ways to continue to provide care to our community with Telemedicine, online patient forms and new safety procedures. Normally, some of these programs would have taken months to implement but as a team we were able to do them within days. I truly want to thank the entire JOI management team and practice managers for the last 8 weeks of dealing with all the new challenges that we faced as a company. Thank you to all of JOI’s practice managers and rehab site coordinators for keeping each of their offices open during this time period.  

A sincere thank you to all of our JOI employees, including our providers, clinicians and our valued employees in rehabilitation, call center, information technology, business office, coding, accounting, finance, administration, marketing, human resources, and divisional staff. I am so proud that all of you are a part of our JOI Family.

Finally, thank you to all of our patients for your dedication to JOI during this challenging time.  We are very excited to see JOI opening up to normal hours or “our new normal” after this extended period of time.  It is our pleasure to provide the best care for all of your orthopaedic and rehabilitation needs.

#jacksonvilleorthopaedicinstitute #JOI #jacksonville #teamwork #teameffort #orthopedic #orthopedics #Jax #COVID19

John J. Ricchini

Executive Director

The Jacksonville Orthopaedic Institute
The Jacksonville Orthopaedic Institute Where The Pros Go

Thank You To All Nurses

The Jacksonville Orthopaedic Institute wants to Thank all of our JOI and Baptists Nurses who are truly amazing professionals and wonderful people to work with. We also want to thank all nurses on this National Nurses Day. Nurses are special people who on a daily basis work tirelessly to help others. Especially for those who are on the front lines in this current crisis, JOI wants to say how much we appreciated your dedication and professionalism.

Thank YOU!


JOI Orthopaedic Physicians Offices

The JOI Physicians Offices have now expanded our office hours at all 5 MD Locations. We want to make sure that all of your orthopaedic needs are being taken care of. For new physician in-person or Telehealth appointments, please call 904-JOI-2000 or you can schedule online at JOIonlinenet. JOI is offering ASAP Fracture or Injury Care appointments to get you in faster to our doctors.

To reschedule a surgery, please call the individual JOI MD Office. Here is a listing of their phone numbers:

San Marco: 346-3465  Beach 241-1204 South: 880-1260 Fleming: 276-5776 Nassau: 261-8787.

JOI and Baptist Health want to make sure that you are comfortable with your visit to one of our locations. If you want to read more about all of the changes that we have made to make you and our employees safe, please go to JOI4U.

JOI Rehab

All of the 12 JOI Rehab Offices remain open and also offer some new services during this crisis.

The Bridge program allows our clinicians to come into your own home to provide physical therapy and hand therapy. This program does have a limited geographical area around our 12 locations. We are also offering Telehealth Physical Therapy services with all of our therapists. We even offer some late evening appointments if you are working during the day. To schedule with JOI Rehab, please call 904-858-7045 or one of the 12 JOI Rehab Clinics.

Beach: 904.247.3324, Nassau: 904.557.9021, Nocatee: 904.686.3111, North: 904.757.2474, Fleming Island: 904.621.0396
Point Meadows: 904.564.9594, Westside: 904.389.8570, San Marco: 904.858.7045, South: 904.288.9491
Arlington: 904.733.9948, World Golf Village: 904.224.2666, Mandarin: 904.288.9604

JOI COVID 19 Response

The Jacksonville Orthopaedic Institute continues to be open through this COVID19 Crisis. We continue to change our procedures and protocols to make it as safe as possible for our patients and our valuable employees.

 In accordance with CDC guidelines and in conjunction with Baptist Health, JOI and JOI Rehab are following the best practices to provide you and our employees with a safe environment. 

These practices include:

  • Screening all of our employees, patients and visitors as they enter our facilities for symptoms, positive Covid tests and temperatures.
  • Increasing the cleaning our offices, waiting room, exam rooms, and equipment.
  • Paying close attention to areas that are touched frequently, such as doorknobs, pens, chairs, and medical devices.
  • Ensuring that our staff members are paying close attention to cleaning between patients.
  • Decreasing the number of waiting room chairs to provide appropriate social distancing.
  • Providing added shields at the front desk areas and in some patient care areas.
  • Making hand sanitizer stations readily available.
  • Continuing to follow strict hand washing protocols and the wearing of PPE for all JOI employees.
  • Requiring all patients and visitors to bring and wear a mask to their appointment. Masks with a valve are not allowed. (As of 5/4/2020)
  • Providing patients with options to wait in cars rather than in our waiting rooms. (Virtual waiting room at all of our centers)
  • Providing Telehealth Services for both JOI and JOI Rehab.
  • Reaching the community with the Bridge program that allows JOI Rehab clinicians to come to your home for patients is the geographic areas of our JOI Rehab Facilities
  • As we continue to focus on maintaining a safe environment for our patients and staff as well as following social distancing guidelines, we are no longer allowing patients to bring guests with them to their appointments with the exception of minor patients, patients with limited mobility, translation or those with other approved circumstances. If someone needs to accompany the patient, we are limiting patients to one guest.
    We ask that you do your part to help stop this epidemic by wearing a mask for your appointments at JOI and JOI Rehab. Wearing a mask, along with following the other social distancing protocols like staying at least six feet from people and washing your hands frequently, helps prevent the spread of the disease. If you do not have a mask, the CDC has provided directions to make your own mask. If you have any questions prior to coming into your appointment, please give us a call at 904-JOI-2000. Our call center can make your in-person appointment or a Telehealth appointment if you prefer.
  • If you have had COVID 19, please call JOI-2000 for our  criteria to be seen at a JOI Facility.

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