Physical Therapy FAQ

By Chaz Johnson, Site Coordinator

Physical Therapy FAQ JOI Rehab 

At JOI, we often hear the same physical therapy FAQ (frequently asked questions). We compiled a list of the most common questions we hear from patients regarding the process of physical therapy and what you need to do to be prepared.

When Should I Arrive for my Initial Evaluation Appointment?

You should arrive 15 minutes prior to your appointment time to complete the necessary patient registration forms. If this is your first visit and you are under 18 your parent or guardian will need to be present to complete registration forms.

What Should I Bring to my First Physical Therapy or Occupational Therapy Appointment?

When coming for your first appointment you should bring your physical therapy or occupational therapy prescription from your physician. You should also bring your ID, insurance cards, and list of medications that you are currently taking. Bring in any type of brace, splint, sling, crutches, walker, or any other type of assistive device that you are using is also helpful.

What Should I wear to Physical Therapy?

It is best to wear clothing and shoes that are appropriate for exercise. You should wear loose fitting clothing so you can expose the area that is being treated.

• Shoulders: Tank tops or loose T-shirt.
• Knees: Shorts or loose pants that can be pulled over the knee.
• Neck: Tank top Back: Shorts and T-shirt.
• Foot/Ankle: Shorts and athletic shoes.

Will My Insurance Pay for Physical Therapy?

We accept most major insurance plans. As a courtesy, prior to your first visit we will call your insurance carrier to verify your benefits. We will explain your benefits and insurance limitations on your first visit. If your insurance requires co-pay or you have a deductible or coinsurance please be prepared to make a payment as the time of service.

Do I Need a Referral for Physical Therapy or Occupational Therapy?

Some insurance companies require either a physician referral or prescription and some require a referral from your Primary Care Physician. However, some insurances allow you to see a therapist for 30 days without seeing a doctor.  To learn more please read Direct Access to Physical Therapy. 

How Long is a Typical Appointment?

Your first visit or initial evaluation can last up to one hour depending on the diagnosis. Most treatment sessions will last between 45 and 60 minutes per visit.  You can fill your paperwork at home prior to your appointment.

Will They Give Me Exercises and Handouts of Exercises? 

The quick answer to this question is yes!  Here is an example of a handout for shoulder exercises to regain your motion.

To Learn about Direct Access to Physical Therapy Watch this video from The Jacksonville Orthopaedic Institute Below

JOI and JOI Rehab

JOI Physicians continue to offer online new patient appointments. This is another option to make it more convenient to make new patient appointments with less phone hold times. Follow the link below to select your JOI MD and schedule online.

You can still call 904-JOI-2000 to make new patient JOI Physician Appointments if that is your preference.

To make appointments with JOI Rehab, please call 904-858-7045.